Refunds may be issued only if:
A technical error on our platform prevents swap completion.
Required by law (e.g., court order).
3. Refund Process
Contact support within 24 hours of the transaction.
Provide swap ID and proof of error.
Refunds are processed in USDT or equivalent within 7 business days.
4. Non-Refundable Cases
User errors (e.g., incorrect wallet addresses).
Market volatility affecting swap value.
Third-party delays (e.g., bank/PayPal processing).
5. Disputes
Raise disputes via [support@trc20swap.com]. We aim to resolve issues within 14 days.
Contact Us:
For refund requests, email [support@trc20swap.com].